Solar Sales Associate
Open
Associates will be responsible for making outbound calls to potential customers, and transferring Qualified leads to clients. Responsibilities include the following:
- Make outbound calls to potential customers to promote residential Roofing/Solar, using an approved script.
- Goal for Campaign is 2 qualified live transfers per day.
- Adhere to campaign and QA guidelines.
- Provide information about residential Roofing/Solar to customers.
- Answer customer questions and handle objections to persuade them to opt for solar/Roofing for their home.
- Transfer qualified leads to the client over the phone and meet monthly sales targets
- Record customer details and sales information into CRM system accurately
- Attend regular training sessions to keep updated with product knowledge and sales techniques
- Adhere to company policies and procedures, including compliance with campaign requirements and QA protocols.
- Deliver a positive customer experience through excellent communication and customer service skills.
- Maintain a positive and professional attitude towards customers and team members.
- Attend Morning and shift end meetings.
- Make sure hardware and software allocated to associates are maintained properly and not misused.
- Meet daily and weekly KPIs (Key Performance Indicators)
- Completing Dialing time of (7:20)