Appointment Setter

Handle inbound and outbound phone calls professionally and courteously.

Schedule appointments.

Respond to inquiries via email, text messages, social media, and other communication channels.

Provide basic information about music programs, instruments, lessons, schedules, and academy services.

Maintain accurate records of interactions and appointments.

Follow up with leads regarding scheduled consultations and trial lessons.

Coordinate with academy staff and instructors to ensure smooth appointment scheduling.

Deliver a warm, welcoming, and positive experience for every caller and prospect.

Represent the academy's values and culture in all communications.